Does KG provide access to unique codes (ie: Apple track ID's, Spotify URI)?

For all DSPs that provide a method to obtain a URI or a weblink, we retrieve those and display them in the Distribution section.

Does KG provide a way to setting up pre-orders?

Yes

Does KGprovide a way to setting up pre-saves?

We don't offer this feature to our customers. We are working on a partnership with a 3rd party, which would be opt-in and there would likely be a flat fee for unlimited use.

Why is it live on Shazam before the release date?

This is just how Shazam works: they don’t respect release dates. But you can’t play the song yet. If you do not want it to appear at all before the release date, do not send it to Shazam before that date.

Why does it show live on the UI when it is not live yet on YT, Yandex, iMusica, Nuuday, and Shazam?

Live on the UI for the following DSPs YouTube, Yandex, iMusica, Nuuday and Shazam simply means that they have confirmed ingestion.


What happens to my chart history/rankings, playlist placement, etc when transferring distribution to KG?

When migrating catalogs these days, the only major DSP that loses some historical data/rankings is iTunes/Apple Music. If the UPC-ISRCs are all the same, the merge should be complete and chart history & popularity should be retained while ratings & reviews will be lost.

For other DSPs, as long as UPC-ISRCs are all the same (and in the case of Spotify, you also need the track length and version info to be the same); all ‘ranking’ is preserved.

What is the turnaround time of delivery for new releases?

Delivery time to most major DSPs is within a few hours / same day.

Our current distributor makes our music available on YouTube and has a copyright claim management system, just confirming that you would do this as well in a distributor role?

Yes, we deliver to YouTube Content ID. We don't provide a UI for direct claim management. Our YT staff handles this directly and reaches out to you in the event of an issue with your content.